Orders
When will my order arrive?
Orders can be expected 5-7 business days after your order is processed.
Can I change or cancel my order?
Orders can be canceled prior to shipping only.
Can I return an item if I'm dissatisfied?
Returns will be handled on a case-by-case basis. To request a return, contact us within 30 days at support@simfidlid.com.
Product
Can I reuse the SimFid Lid™?
While SimFid Lids™ can be placed and removed multiple times for storage of simulated IV fluids, each SimFid Lid™ can be spiked only once.
Do SimFid Lids™ work on all simulated IV fluid bags?
No. SimFid Lids™ are meant to fit over cylindrical, tube-like ports. They are not compatible with ports that are winged or flat.
What are the benefits of using SimFid Lids™ when teaching nursing students?
SimFid Lids™ cost less, reduce waste, allow for reuse of supplies, and can add decision-making opportunities and a layer of fidelity to simulation-based education experiences.